.rongcloud-container *,
.rongcloud-container *:before,
.rongcloud-container *:after {
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
  font-family: "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif;
  margin: 0;
  padding: 0;
  border: 0
}

.rongcloud-container * {
  padding: 0;
  margin: 0;
  font-size: 14px;
  font-weight: 400;
}

.rongcloud-container a {
  text-decoration: none;
  outline: 0;
}

.rongcloud-container img {
  border: none;
  vertical-align: middle;
}

.rongcloud-container textarea {
  overflow: auto
}

.rongcloud-clearfix {
  *zoom: 1
}

.rongcloud-clearfix:after {
  display: table;
  line-height: 0;
  content: "";
  clear: both
}

.rongcloud-pull-left {
  float: left!important;
}

.rongcloud-pull-right {
  float: right!important;
}

.rongcloud-sprite {
  background: url("//cdn.ronghub.com/customerservice-icon.png") 0 0/50px auto no-repeat;
  display: inline-block;
  z-index: 1;
}


/*.rongcloud-sprite-kefu{
    background: url("images/kefuicon.png") 0 0/50px auto no-repeat;
    background-size: 20px 20px;
    margin-right: 4px;
}*/

.rongcloud-blueBg {
  background: url(//cdn.ronghub.com/customerservice-web-bg.png) 0 0/10px auto repeat;
}


/*.rongcloud-kefuListBox{
    width: 194px;
    height: 470px;
    position: fixed;
    right: 520px;
    bottom: 100px;
    z-index: 999;
    box-shadow: 1px 1px #f9fafb;
    background-color: white;
    box-shadow: rgba(0, 0, 0, 0.0980392) 0px 0px 5px 2px;
    border-radius: 5px;
}*/

#zhichiBtnBox .rongcloud-people {
  background-position: 0 -411px;
  width: 26px;
  height: 32px;
}

#zhichiBtnBox .rongcloud-kefuBtn .rongcloud-arrow-up {
  margin-left: 0;
}

.rongcloud-kefuListBox .rongcloud-kefuList {
  /*border: 1px solid #cdd7db;*/
  /*border-bottom: none;*/
  /*border-radius: 5px 5px 0px 0px;*/
  overflow: hidden;
  /*height: 100%;*/
  box-sizing: border-box;
  position: absolute;
  border-radius: 4px;
  width: 194px;
  height: 470px;
  position: fixed;
  right: 520px;
  bottom: 100px;
  z-index: 999;
  box-shadow: 1px 1px #f9fafb;
  background-color: white;
  box-shadow: rgba(0, 0, 0, 0.0980392) 0px 0px 5px 2px;
}

.rongcloud-imList {
  left: 50px;
  right: auto;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-rong-header {
  height: 36px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-toolBar {
  text-align: center;
  padding-top: 8px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-people {
  vertical-align: middle;
  margin-right: 10px;
  width: 20px;
  border: none;
  height: 20px;
  background-size: 45px auto;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-arrow-down {
  background-position: 0 -65px;
  vertical-align: middle;
  width: 24px;
  border: none;
  height: 24px;
  margin-left: 10px;
  margin-right: -5px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-recent {
  color: #fff;
  font-size: 14px;
  margin: 0;
  padding: 0;
  cursor: default;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-count {
  color: #d0d4d7;
  font-size: 12px;
  margin: 0;
  padding: 0;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content {
  position: absolute;
  top: 36px;
  bottom: 0px;
  left: 0px;
  right: 0px;
  overflow-x: hidden;
  overflow-y: auto;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus {
  height: 40px;
  padding-left: 18px;
  background-color: #ffafaf;
  line-height: 40px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus.rongcloud-online {
  background-color: #d3f8d6;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus .rongcloud-sprite {
  width: 20px;
  height: 22px;
  vertical-align: middle;
  background-position: 0 -139px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus.rongcloud-online .rongcloud-sprite {
  background-position: 0 -100px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus span {
  font-size: 14px;
  color: #fff;
  vertical-align: middle;
  padding-left: 2px;
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus.rongcloud-online span {
  color: #868686;
}

.rongcloud-kefuChat {
  width: 470px;
  height: 470px;
  border-radius: 5px 5px 5px 5px;
  box-shadow: rgba(0, 0, 0, 0.0980392) 0px 0px 5px 2px;
}

.rongcloud-kefuChat .rongcloud-rong-header {
  height: 36px;
  border-radius: 4px 4px 0px 0px;
  position: relative;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-infoBar {
  height: 36px;
  line-height: 36px;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-infoBarTit {
  position: relative;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-Presence {
  border-radius: 50%;
  width: 8px;
  height: 8px;
  top: 14px;
  left: 16px;
  border: 0;
}

.rongcloud-kefuChat .rongcloud-rong-header.rongcloud-online .rongcloud-Presence {
  background-color: #20e600;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-kefuName {
  color: #fff;
  padding-left: 16px;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar {
  margin-right: 10px;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar a {
  width: 20px;
  height: 20px;
  margin-top: 9px;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxHide {
  background-position: 0 -460px;
  cursor: pointer;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxMin {
  background-position: 0 -252px;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxMax {
  background-position: 0 -213px;
}

.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxClose {
  background-position: 0 -291px;
  cursor: pointer;
}

.rcs-message-box {
  width: 100%;
  overflow: auto;
  padding: 8px 16px;
  position: absolute;
  top: 36px;
  bottom: 114px;
  background-color: white;
  -webkit-overflow-scrolling: touch;
}

.rongcloud-kefuChat .rongcloud-outlineBox {
  height: 40px;
  padding-left: 18px;
  background-color: #ffafaf;
  line-height: 40px;
  position: absolute;
  top: 36px;
  z-index: 10;
  right: 0px;
  left: 0px;
}

.rongcloud-kefuChat .rongcloud-outlineBox .rongcloud-sprite {
  width: 20px;
  height: 22px;
  vertical-align: middle;
  background-position: 0 -139px;
}

.rongcloud-kefuChat .rongcloud-outlineBox span {
  font-size: 14px;
  color: #fff;
  vertical-align: middle;
  padding-left: 2px;
}

.rongcloud-Messages-date {
  text-align: center;
  padding: 10px 20px;
  /*border-bottom: 1px solid #e4e7ea;*/
  margin-bottom: 30px;
  height: 10px;
}

.rongcloud-Messages-date b {
  font-size: 9pt;
  font-weight: normal;
  color: #8e969f;
  background-color: #f9fbfd;
  display: inline-block;
  padding: 0 20px;
  cursor: default;
}

.rongcloud-Messages-history {
  text-align: center;
  padding: 10px 20px;
  /*border-bottom: 1px solid #e4e7ea;*/
  margin-bottom: 30px;
  height: 10px;
}

.rongcloud-Messages-history b {
  font-size: 9pt;
  font-weight: normal;
  color: #8e969f;
  background-color: #f9fbfd;
  display: inline-block;
  padding: 0 20px;
  cursor: pointer;
}

.rongcloud-Messages-history b:hover {
  color: #0099ff;
}

.rongcloud-Message-wrapper>div:last-child {
  padding-bottom: 10px;
}

.rongcloud-Message {
  position: relative;
  padding-left: 3pc;
  word-wrap: break-word;
  word-break: break-all;
  border-spacing: 1px;
  margin-bottom: 20px;
}

.rongcloud-Message-send.rongcloud-Message {
  padding-left: 0;
  padding-right: 3pc;
}

.rongcloud-Message-header {
  margin-top: 15px;
  ;
}

.rongcloud-Message-send .rongcloud-Message-header {
  display: table;
  width: 100%;
}

.rongcloud-avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
}

.rongcloud-Message img {
  max-width: 230px;
  max-height: 250px;
}

.rongcloud-Message-avatar {
  position: absolute;
  margin-left: -3pc;
  width: 34px;
  height: 34px;
}

.rongcloud-Message-send .rongcloud-Message-avatar {
  position: absolute;
  right: 0;
}

.rongcloud-Message-author {
  display: inline-block;
  position: relative;
  padding-right: 30px;
}

.rongcloud-Message-send .rongcloud-Message-author {
  float: right;
  padding-right: 0px;
}

.rongcloud-Message-author .rongcloud-author,
.rongcloud-Message-author .rongcloud-time {
  display: block;
  float: left;
  line-height: 1pc;
}

.rongcloud-Message-author>.rongcloud-author {
  color: #8e969f;
  text-decoration: none !important;
  cursor: default;
}

.rongcloud-Message-author>.rongcloud-time {
  color: #8e969f;
  font-size: 9pt;
  margin-left: 9pt;
}

.rongcloud-Message-body {
  position: relative;
  /*margin-right: 70px;*/
  font-size: 14px;
  line-height: 18px;
  color: #444;
}

.rongcloud-Message-send .rongcloud-Message-body {
  float: right;
}

.rongcloud-Message-text,
.rongcloud-file-text {
  position: relative;
  display: inline-block;
  max-width: 100%;
}

.rongcloud-Message-text pre {
  font-size: 14px;
  line-height: 18px;
  color: rgb(68, 68, 68);
  ;
  word-break: break-all;
  word-wrap: break-word;
  white-space: pre-wrap;
  background-color: transparent;
  border: none;
  border-radius: 0;
  font-family: "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif;
}

.rongcloud-Message-entry {
  display: inline-block;
  max-width: 100%;
}

.rongcloud-Message-entry p {
  margin-bottom: 5px;
}

.rongcloud-Message-entry a {
  text-decoration: none;
}

.rongcloud-Message-img img {
  border-radius: 5px;
}


/*音频消息*/

.rongcloud-Message-audio .rongcloud-Message-entry {
  overflow: hidden;
}

.rongcloud-Message-audio .rongcloud-audioBox {
  float: left;
}

.rongcloud-Message-audio .rongcloud-r-audioBox {
  float: right;
}

.rongcloud-Message-audio .rongcloud-audioBox {
  display: inline-block;
  cursor: pointer;
  background: url(//cdn.ronghub.com/customerservice-audio-bg.png) 0 0/170px auto no-repeat;
  width: 165px;
  height: 36px;
  padding: 3px 0 3px 15px;
}

.rongcloud-Message-audio .rongcloud-audioBox i {
  float: left;
  display: inline-block;
  width: 4px;
  height: 26px;
  opacity: 1;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  -ms-transition: all 1s ease;
  -o-transition: all 1s ease;
  transition: all 1s ease;
}

.rongcloud-Message-audio .rongcloud-r-audioBox {
  display: inline-block;
  cursor: pointer;
  background: url(./images/audioRBG.png) 0 0/165px auto no-repeat;
  width: 165px;
  height: 36px;
  padding: 3px 15px 3px 0px;
}

.rongcloud-Message-audio .rongcloud-r-audioBox i {
  float: right;
  display: inline-block;
  width: 4px;
  height: 26px;
  opacity: 1;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  -ms-transition: all 1s ease;
  -o-transition: all 1s ease;
  transition: all 1s ease;
}

.rongcloud-Message-audio .rongcloud-audioBox i:nth-child(1) {
  background: url(//cdn.ronghub.com/customerservice-audio-bg.png) 0px -40px/170px auto no-repeat;
}

.rongcloud-Message-audio .rongcloud-audioBox i:nth-child(2) {
  background: url(//cdn.ronghub.com/customerservice-audio-bg.png) -7px -40px/170px auto no-repeat;
}

.rongcloud-Message-audio .rongcloud-audioBox i:nth-child(3) {
  background: url(//cdn.ronghub.com/customerservice-audio-bg.png) -14px -40px/170px auto no-repeat;
}

.rongcloud-Message-audio .rongcloud-audioBox.rongcloud-animate i:nth-child(2) {
  animation: audioAnimate 1s linear 0s infinite;
  /* Firefox: */
  -moz-animation: audioAnimate 1s linear 0s infinite;
  /* Safari 和 Chrome: */
  -webkit-animation: audioAnimate 1s linear 0s infinite;
  /* Opera: */
  -o-animation: audioAnimate 1s linear 0s infinite;
}

.rongcloud-Message-audio .rongcloud-audioBox.rongcloud-animate i:nth-child(3) {
  animation: audioAnimate 1s linear 0s infinite;
  /* Firefox: */
  -moz-animation: audioAnimate 1s linear 0s infinite;
  /* Safari 和 Chrome: */
  -webkit-animation: audioAnimate 1s linear 0s infinite;
  /* Opera: */
  -o-animation: audioAnimate 1s linear 0s infinite;
}

.rongcloud-Message-audio .rongcloud-r-audioBox i:nth-child(1) {
  background: url(./images/audioRBG.png) -161px -40px/165px auto no-repeat;
}

.rongcloud-Message-audio .rongcloud-r-audioBox i:nth-child(2) {
  background: url(./images/audioRBG.png) -154px -40px/165px auto no-repeat;
}

.rongcloud-Message-audio .rongcloud-r-audioBox i:nth-child(3) {
  background: url(./images/audioRBG.png) -147px -40px/165px auto no-repeat;
}

.rongcloud-Message-audio .rongcloud-r-audioBox.rongcloud-animate i:nth-child(2) {
  animation: audioAnimate 1s linear 0s infinite;
  /* Firefox: */
  -moz-animation: audioAnimate 1s linear 0s infinite;
  /* Safari 和 Chrome: */
  -webkit-animation: audioAnimate 1s linear 0s infinite;
  /* Opera: */
  -o-animation: audioAnimate 1s linear 0s infinite;
}

.rongcloud-Message-audio .rongcloud-r-audioBox.rongcloud-animate i:nth-child(3) {
  animation: audioAnimate 1s linear 0s infinite;
  /* Firefox: */
  -moz-animation: audioAnimate 1s linear 0s infinite;
  /* Safari 和 Chrome: */
  -webkit-animation: audioAnimate 1s linear 0s infinite;
  /* Opera: */
  -o-animation: audioAnimate 1s linear 0s infinite;
}

@keyframes audioAnimate {
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

@-moz-keyframes audioAnimate
/* Firefox */

{
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

@-webkit-keyframes audioAnimate
/* Safari 和 Chrome */

{
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

@-o-keyframes audioAnimate
/* Opera */

{
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

.rongcloud-Message-audio .rongcloud-audioTimer {
  margin-top: 5px;
  margin-left: 10px;
  color: #8e969f;
}

.rongcloud-Message-audio .rongcloud-audioState {
  width: 10px;
  height: 10px;
  display: inline-block;
  background-color: #ff7373;
  margin-top: 13px;
  border-radius: 5px;
}

.rongcloud-sys-tips {
  text-align: center;
  padding: 10px 0;
  margin-top: 10px;
}

.rongcloud-sys-tips>span {
  padding: 7px 10px;
  background: #e7ecf2;
  border-radius: 3px;
  font-size: 12px;
  color: #8e969f;
  line-height: 32px;
}

.rongcloud-sys-tips a {
  font-size: 12px;
}

.rongcloud-rong-footer {
  background: #fff;
  height: 114px;
  position: absolute;
  bottom: 0px;
  left: 0px;
  right: 0px;
  border-radius: 0px 0px 5px 5px;
  /*border: 1px solid #cdd7db;
    border-top: none;*/
}

.rongcloud-footer-con {
  border-top: 1px solid #cdd7db;
}

.rongcloud-text-layout {
  margin: 0 10px;
}

.rongcloud-funcPanel {
  line-height: 22px;
  height: 22px;
  position: relative;
  margin-top: 5px;
}

.rongcloud-funcPanel .rongcloud-mode1 {
  float: left;
}

.rongcloud-funcPanel .rongcloud-mode2 {
  float: right;
  cursor: pointer;
}

.rongcloud-funcPanel .rongcloud-mode2 a {
  color: #0099ff;
  font-size: 12px;
}

.rongcloud-robotMode {
  display: block;
}

.rongcloud-text {
  width: 100%;
  display: inline-block;
  height: 80px;
  padding: 5px;
  border: 0;
  color: #999;
  color: black;
  resize: none;
  font-size: 9pt;
  overflow: auto;
  white-space: pre-wrap;
  word-wrap: break-word;
}

.rongcloud-text:focus {
  outline: 0;
}

.rongcloud-powBox {
  position: absolute;
  right: 0px;
  /*width: 100%;*/
  height: 24px;
}

.rongcloud-rong-send-btn {
  position: absolute;
  top: 55px;
  right: 10px;
  bottom: 0;
  margin: 0;
  padding: 0;
  cursor: pointer;
  border: none;
  width: 60px;
  height: 24px;
  line-height: 24px;
  border-radius: 40px;
  font-size: 9pt;
  color: rgb(255, 255, 255);
  background: #0099ff;
  outline: 0;
}

.rongcloud-MessageForm-tool {
  position: relative;
  margin-right: 8px;
  float: left;
  overflow: hidden;
}

.rongcloud-MessageForm-tool input[type="file"] {
  position: absolute;
  font-size: 100px;
  right: 0;
  top: 0;
  cursor: pointer;
  opacity: 0;
}

.rongcloud-MessageForm-tool i {
  width: 20px;
  height: 20px;
  line-height: 20px;
  cursor: pointer;
  display: inline-block;
}

.rongcloud-MessageForm-tool i.rongcloud-iconfont-smile {
  background-size: 45px;
  background-position: 0 -297px;
}

.rongcloud-expressionWrap {
  border: 1px solid #D9DADC;
  width: 290px;
  padding: 5px 8px;
  position: absolute;
  left: -2px;
  top: -198px;
  height: 180px;
  background: #fff;
  z-index: 1100;
  overflow: auto;
  -webkit-tap-highlight-color: rgba(0, 0, 0, 0);
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}

.rongcloud-expressionContent {
  width: 100%;
}

.rongcloud-expressionContent div {
  cursor: pointer;
  margin: 0 2px;
}

.rongcloud-MessageForm-tool i.rongcloud-iconfont-upload {
  width: 24px;
  background-size: 45px;
  background-position: 0 -333px;
}

.rongcloud-expressionWrap .rongcloud-arrow {
  position: absolute;
  left: 5px;
  bottom: -9px;
  display: inline-block;
  width: 10px;
  height: 9px;
  background: url(//cdn.ronghub.com/customerservice-icon.png);
  background-position: 0 -1476px;
}


/* 客服评价 */

.rongcloud-layermbox {
  /*position: relative;*/
  position: initial;
  height: 100%;
  z-index: 19891014;
}

.rongcloud-layermmain {
  display: table;
  pointer-events: none;
}

.rongcloud-laymshade,
.rongcloud-layermmain {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  z-index: 1200;
}

.rongcloud-laymshade {
  background-color: rgba(0, 0, 0, .5);
  pointer-events: auto;
}

.rongcloud-layermmain .rongcloud-section {
  display: table-cell;
  vertical-align: middle;
  text-align: center;
}

.rongcloud-layermchild {
  position: relative;
  display: inline-block;
  text-align: left;
  background-color: #fff;
  font-size: 14px;
  border-radius: 3px;
  box-shadow: 0 0 8px rgba(0, 0, 0, 0.1);
  pointer-events: auto;
  /*max-width: 250px;*/
}

.rongcloud-layermchild h3 {
  text-overflow: ellipsis;
  overflow: hidden;
  white-space: nowrap;
}

.rongcloud-layermcont {
  padding: 20px 20px 10px;
  text-align: center;
}

.rongcloud-layermbox .rongcloud-rong-btn {
  display: inline-block;
  width: 54px;
  height: 30px;
  line-height: 30px;
  border: 1px solid #c4c4c4;
  border-radius: 3px;
  color: #000;
  overflow: hidden;
}

.rongcloud-layermbox .rongcloud-rong-btn:hover {
  background-color: #0099ff;
  color: #fff;
  border-color: #0099ff;
}

.rongcloud-layermbox .rongcloud-feedback {
  background-color: rgba(0, 0, 0, .6);
  color: #fff;
  border: none;
}

.rongcloud-layermbox .rongcloud-feedback .rongcloud-layermcont {
  padding: 15px;
  font-size: 16px;
}

.cursor-pointer {
  cursor: pointer;
}


/* 图片预览 */

.rebox {
  z-index: 999999;
  position: fixed;
  width: 100%;
  height: 100%;
  top: 0;
  left: 0;
  z-index: 1000;
  background: rgba(0, 0, 0, 0.7);
}

.rebox-contents {
  position: absolute;
  top: 5%;
  left: 5%;
  text-align: center;
  width: 90%;
  height: 90%;
}

.rebox-contents .rebox-content {
  border: none!important;
  box-shadow: 0 0 8px #222!important;
  cursor: pointer;
  border: 5px solid #fff;
  background-color: #fff;
  border-radius: 1px;
  max-width: 100%;
  max-height: 100%;
  margin: auto;
  position: absolute;
  bottom: 0;
  top: 0;
  left: 0;
  right: 0;
}

.rebox-close {
  right: 10px;
  top: 10px;
}

.rebox-button {
  position: absolute;
  z-index: 9999;
  min-width: 40px;
  height: 40px;
  line-height: 40px;
  background: rgb(0, 0, 0);
  opacity: 0.4;
  text-decoration: none;
  font-size: 24px;
  color: #fff;
  text-align: center;
  vertical-align: middle;
  -webkit-border-radius: 32px;
  -moz-border-radius: 32px;
  -ms-border-radius: 32px;
  border-radius: 32px;
  -webkit-transition: all 0.3s;
  -moz-transition: all 0.3s;
  -ms-transition: all 0.3s;
  transition: all 0.3s;
}

.rebox-button:hover {
  opacity: 1;
  -webkit-transform: scale(1.4);
  -moz-transform: scale(1.4);
  -ms-transform: scale(1.4);
  transform: scale(1.4);
}


/* 小能客服 */

.rongcloud-layer-title {
  padding: 5px;
  text-align: center;
}

.rongcloud-evaluate .rongcloud-layer-body label {
  line-height: 2.3;
  margin-right: 20px;
  color: #808586;
}

.rongcloud-evaluate .rongcloud-layer-body input {
  margin-right: 5px;
  vertical-align: middle;
  border: 1px solid #BBBBBB;
  border-radius: 5px;
}

.rongcloud-suggest {
  resize: none;
  padding: 5px;
  width: 100%;
  height: 70px;
  border: 1px solid #BBBBBB;
  border-radius: 5px;
}

.rongcloud-layer-body .rongcloud-form-item label {
  width: 52px;
  display: inline-block;
  vertical-align: top;
  text-align: right;
  white-space: nowrap;
}

.rongcloud-layer-body .rongcloud-form-item textarea,
input[type=text] {
  width: 200px;
}

.rongcloud-layer-body .rongcloud-form-item textarea {
  padding: 5px;
  max-width: 200px;
  max-height: 160px;
  resize: none;
}

.rongcloud-require:before {
  content: "* ";
  color: #f26868;
  font-weight: bold;
}

.rongcloud-evaluate {
  width: 266px;
  padding-top: 15px;
}

.rongcloud-evaluate .rongcloud-layer-body {
  padding: 20px 15px 30px;
  -webkit-tap-highlight-color: rgba(0, 0, 0, 0);
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}

.rongcloud.group-title {
  margin-bottom: 10px;
}

.rongcloud-leaveword {
  width: 300px;
}

.rongcloud-foot {
  text-align: center;
  padding-bottom: 10px;
}

.rongcloud-layer-submit {
  padding: 5px;
  width: 100px;
  border: 1px solid #BBBBBB;
  border-radius: 5px;
  background-color: white;
  outline: none;
}

.rongcloud-layer-submit:hover {
  background-color: #EEE;
}

.rongcloud-layer-close {
  position: absolute;
  font-size: 16px;
  top: 5px;
  right: 5px;
  padding: 6px;
  line-height: 16px;
  cursor: pointer;
}

.rongcloud-Message-file {
  position: relative;
  width: 270px;
  overflow: hidden;
  border: 1px solid #b9c1ca;
  border-radius: 3px;
}

.rongcloud-file-icon {
  float: left;
  width: 52px;
  height: 52px;
  margin: 8px;
  display: inline-block;
  border-radius: 5px;
  background-size: 45px;
  background-position: 3px -541px;
  background-color: #3ea9ff;
}

.rongcloud-file-name {
  width: 155px;
  margin-top: 8px;
  margin-bottom: 4px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.rongcloud-file-size {
  font-size: 12px;
}

.rongcloud-file-download {
  position: absolute;
  right: 10px;
  top: 15px;
  display: inline-block;
  width: 30px;
  height: 30px;
  background-size: 45px;
  background-position: 0 -611px;
}

.rongcloud-MessageForm-tool i.rongcloud-iconfont-file {
  width: 24px;
  height: 24px;
  background-size: 45px;
  background-position: 0 -443px;
}

.rongcloud-MessageForm-tool i.rongcloud-iconfont-download {
  width: 24px;
  height: 24px;
  background-size: 45px;
  background-position: 0 -476px;
}

.rongcloud-MessageForm-tool i.rongcloud-iconfont-evaluate {
  width: 24px;
  height: 24px;
  background-size: 45px;
  background-position: 0 -504px;
}

.rongcloud-MessageForm-tool i.rongcloud-iconfont-evaluate[disabled] {
  background-position: -23px -504px;
  cursor: default;
}

.rongcloud-endconversation {
  width: 270px;
  height: 135px;
  padding: 22px;
}

.rongcloud-endconversation .rongcloud-prompt {
  margin-top: 10px;
}

.rongcloud-endconversation .rongcloud-buttons {
  margin-top: 30px;
  text-align: center;
}

.rongcloud-buttons button+button {
  margin-left: 50px;
}

.rongcloud-button {
  width: 77px;
  height: 30px;
  line-height: 30px;
  border: 1px solid #D8D8D8;
  border-radius: 4px;
  background-color: white;
  outline: none;
}

.rongcloud-button:hover {
  border-color: #53B4FF;
  color: #53B4FF;
}

.rongcloud-leavemessage {
  position: absolute;
  top: 36px;
  bottom: 0;
  left: 0;
  right: 0;
  background-color: white;
}

.rongcloud-leavemessage-title {
  padding: 20px 40px 25px;
  width: 310px;
}

.rongcloud-form-item {
  margin: 0 40px 25px;
  font-size: 14px;
}

.rongcloud-form-item label {
  display: inline-block;
  margin-right: 10px;
}

.rongcloud-leavemessage .rongcloud-form-item label {
  width: 70px;
  text-align: right;
}

.rongcloud-form-error {
  color: #f26868;
  margin: 2px 0 -19px 85px;
  font-size: 13px;
}

.rongcloud-form-item textarea {
  vertical-align: top;
  width: 270px;
  height: 120px;
  padding: 4px;
  border: 1px solid #cccccc;
  border-radius: 4px;
  resize: none;
}

.rongcloud-form-item .rongcloud-inputtext {
  width: 270px;
  height: 26px;
  box-shadow: rgba(0, 0, 0, 0.07451) 0px 1px 1px inset;
  padding: 4px;
  border: 1px solid #cccccc;
  border-radius: 4px;
  outline: none;
}

.rongcloud-form-item .rongcloud-form-label {
  line-height: 26px;
}

.rongcloud-leavemessage-form-btns {
  text-align: center;
}

.rongcloud-btn {
  width: 150px;
  height: 30px;
  line-height: 30px;
  color: white;
  outline: none;
  background-color: #0099FF;
  border-radius: 4px;
  cursor: pointer;
}


/*收集用户信息*/

.rongcloud-collectuserinfo-title {
  padding: 30px 20px 15px
}

.rongcloud-collectuserinfo .rongcloud-form-item {
  margin: 0 20px 25px;
}

.rongcloud-collectuserinfo .rongcloud-form-item .rongcloud-inputtext {
  width: 200px;
}

.rongcloud-collectuserinfo .rongcloud-form-error {
  margin: 2px 0 -19px 65px;
}

.rongcloud-consult {
  position: fixed;
  right: 50px;
  bottom: 10px;
  width: 195px;
  text-align: center;
}

.rongcloud-im-consult {
  left: 50px;
  right: auto;
}

.rongcloud-consult button {
  display: block;
  width: 195px;
  margin-bottom: 17px;
  background: #0096f9;
  border: 0;
  padding: 0;
  color: #fff;
  font-family: 'Microsoft Yahei';
  font-size: 16px;
  cursor: pointer;
}

.rongcloud-consult button[disabled] {
  background-color: #EEEEEE;
  cursor: default;
}

.rongcloud-cs-icon {
  display: inline-block;
  padding-left: 43px;
  line-height: 50px;
  background: url(//cdn.ronghub.com/customerservice-icon.png) no-repeat 0 -358px;
  background-size: 45px;
}

.rongcloud-im-icon {
  display: inline-block;
  padding-left: 43px;
  line-height: 50px;
  background: url(//cdn.ronghub.com/customerservice-icon.png) 0 12px/50px auto no-repeat;
  background-size: 58px;
}

.rong-conversation {
  font-size: 12px;
  color: #333;
  padding: 10px 0px 10px 12px;
  height: 56px;
  border-bottom: 1px dotted #e1e9f1;
  cursor: pointer;
}

.rongcloud-photo {
  float: left;
  margin-right: 10px;
  position: relative;
  margin-top: 2px;
}

.rongcloud-info {
  overflow: hidden;
}

.rongcloud-nickname {
  font-weight: 400;
  color: #000;
  margin: 0;
  height: 36px;
  line-height: 36px;
  font-size: 16px;
}

.rongcloud-nickname_text {
  display: inline-block;
  vertical-align: top;
  width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  word-wrap: normal;
  color: #606164;
  text-align: left;
}

.rongcloud-ext {
  float: right;
  color: #6b6f7c;
  font-size: 13px;
  text-align: right;
  min-width: 55px;
}

.rongcloud-attr {
  height: 22px;
  font-size: 12px;
  margin-top: 10px;
}

.rongcloud-badge {
  display: inline-block;
  min-width: 10px;
  padding: 3px 7px;
  font-size: 12px;
  font-weight: bold;
  line-height: 1;
  color: #fff;
  text-align: center;
  white-space: nowrap;
  vertical-align: baseline;
  background-color: #999;
  border-radius: 10px;
  float: left;
  background-color: #0099ff;
  font-weight: normal;
  margin-left: 3px;
}

.rongcloud-no-remind {
  width: 20px;
  height: 20px;
  vertical-align: middle;
  float: right;
  background-position: 0 -177px;
}

.rcs-chat-wrapper {
  position: fixed;
  bottom: 100px;
  right: 48px;
  width: 470px;
  height: 470px;
}

.rcs-chat-im-wrapper {
  left: 247px;
  right: auto;
}

.leavemessageHref {
  cursor: pointer;
  color: #00A3FF;
}

.leavemessageHref:hover {
  text-decoration: underline;
}

.rong-link-site,
.rong-link-email {
  color: #008af3;
}

.rong-link-site:hover,
.rong-link-email:hover {
  text-decoration: underline;
}

.satisfaction-star {
  display: inline-block;
  width: 35px;
  height: 30px;
  margin-left: 7px;
  background-image: url("./images/star.png");
  background-repeat: no-repeat;
  background-size: 30px;
  cursor: pointer;
}

.satisfaction-star-selected {
  background-position-y: -30px;
}

.rongcloud-evaluate-btn {
  width: 50%;
  height: 50px;
  color: #0099ff;
  text-align: center;
  line-height: 50px;
  background-color: #fff;
  box-sizing: border-box;
  cursor: pointer;
  outline: none;
}

.rongcloud-evaluate-btn:active {
  background-color: #ddd;
}

.rongcloud-evaluate-btn:nth-child(1) {
  border-right: 1px solid #c6c6c6;
  border-bottom-left-radius: 3px;
}

.rongcloud-evaluate-btn:nth-child(2) {
  border-bottom-right-radius: 3px;
}

.rongcloud-evaluate .rongcloud-foot {
  padding-bottom: 0px;
  border-top: 1px solid #c6c6c6;
}

.rongcloud-footer-input {
  height: 80px;
  padding-right: 80px;
}

.rongcloud-footer-textarea {
  height: 100%;
}

.rongcloud-phone-infoBar {
  text-align: center;
  line-height: 36px;
  color: #fff;
}

.rongcloud-phone-exit {
  display: inline-block;
  position: absolute;
  left: 5px;
  top: 5px;
  width: 26px;
  height: 26px;
  background-image: url("/images/back.png");
  background-size: 25px;
  background-repeat: no-repeat;
}

.rongcloud-phone-exit:active {
  color: #c6c6c6;
}

.emojiItem {
  display: inline-block;
}

@media screen and (max-width: 600px) {
  .rcs-chat-wrapper {
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
  }
  .rongcloud-kefuChat {
    width: 100%;
    height: 100%;
  }
  .rongcloud-kefuChat .rongcloud-rong-header {
    border-radius: 0px;
  }
  .rcs-message-box {
    bottom: 65px;
  }
  .rongcloud-rong-footer {
    height: 65px;
  }
  .rongcloud-footer-input {
    height: 35px;
  }
  .rongcloud-rong-send-btn {
    top: 35px;
  }
  .rongcloud-text {
    height: 35px;
  }
}

.rongcloud-img {
  display: block;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  -moz-border-radius: 50%;
  -webkit-border-radius: 50%;
}